A few years ago, Rick Reinholz, Service Manager for ESG, received a call that the phone system at the office had gone down. As he was being briefed on the alerts that had come from the Enterprise(i) monitoring system, he witnessed a tornado whirl down his own street.
Reinholz and the rest of the ESG team worked through the night and, thanks to a quality disaster recovery (DR) plan, they were able to have the system running shortly after the disaster.
- Be sure to test batteries and back up batteries
- Make sure you perform ground testing and make sure your analog trunks are grounded
- Verify circuits are dedicated and not shared
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