Esgmarketing's Blog

Are You Ready For a Disaster?

esgmarketing — Sun, 01 May 2011 23:35:05 +0000

A few years ago, Rick Reinholz, Service Manager for ESG, received a call that the phone system at the office had gone down. As he was being briefed on the alerts that had come from the Enterprise(i) monitoring system, he witnessed a tornado whirl down his own street.

Reinholz and the rest of the ESG team worked through the night and, thanks to a quality disaster recovery (DR) plan, they were able to have the system running shortly after the disaster.

- Be sure to test batteries and back up batteries

- Make sure you perform ground testing and make sure your analog trunks are grounded

- Verify circuits are dedicated and not shared

Discover the Benefits of Virtualizing Voice Applications

esgmarketing — Tue, 01 Dec 2009 19:13:46 +0000

Virtualization as a concept is not new – however, in 2009 it has suddenly propelled itself to front-of-mind for organizations of all sizes looking to streamline data center costs while simplifying network deployment. With over 70% of IT budgets typically dedicated to infrastructure upkeep, businesses need a way to focus on innovation rather then network plumbing. Leading information technology research and advisory company, Gartner, named virtualization the top strategic technology to watch in 2009.

The one area, key to businesses that has not had the opportunity to benefit from virtualization is – voice. Vendors have not been able to overcome the technological complexity of virtualizing real-time voice applications. Until now. VMware, the leader in virtualization, with over 130,000 customers (including 100% of the Fortune 100) and Mitel®, have solved the challenge. Mitel has collaborated with industry leader VMware to allow unified communications applications to run in a virtualized environment. By breaking down the barriers between the ‘telecom closet’ and the data centre, IT managers can now minimize voice management tasks, and consolidate voice and non-voice applications on a single server. The flexibility provided by virtualization means deployment and management of mobility, conferencing, collaboration and other voice applications are simplified, resulting in lower capital and operating costs.

Microsoft presents the “Big Easy” offer

esgmarketing — Wed, 11 Nov 2009 17:01:25 +0000

Customers who make a qualifying purchase during the offer purchase period will earn money back in the form of a partner subsidy payout that can be used for implementation of their microsoft solution including software, hardware and services. Customers who purchase more than one product group can earn higher payout amounts.This promotion is available for the following Volume Liscensing programs and license agreement types:

                    – Open License: Commercial and Government
                    - Open L for Commercial and Government
                    – Open L& SA for Government
                    - Open Value: Commercial and Government

The following Microsoft products are included in this promotion which started November 1, 2009 and goes through January 2, 2010:

– Office Communications Server

– Designer and Development Tools
- Dynamics CRM

– Exchange Server
- Forefront

– Office System
- Project and Visio Sharepoint

– Server SQL Server
- System Center

– WIndows Server
- Windows Server Solutions

Feel free to contact Enterprise Systems Group to discuss your IT strategies and to see if those plans could be subsidized by this Microsoft Promotion.

Mitel Applications Suite Gives Competitive Edge

esgmarketing — Mon, 31 Aug 2009 16:29:27 +0000

Knowing when, where, and how the customer wants to communicate is key to building relationships. The most important connection is often the voice on the other end of a telephone.

As a dealer of the Mitel Applications Suite, Enterprise Systems Group can help you increase efficiency, save money, and truly reach your customers. Our technicians and engineers can design a system using key components of the Mitel Applications Suite that will fit your business appropriately and help you implement it.

To learn more about the Mitel Applications Suite and how it can help your business click on the Mitel logo and watch a brief video that illustrates all the capabilities.

MAS video

You can also visit the Enterprise Systems Group Web site at www.wwcc.com to learn how we can install such a system at your business. Or check out the Mitel site at www.mitel.com for more information.

Prepare your business for Flu Season

esgmarketing — Mon, 24 Aug 2009 21:13:14 +0000

Mexico’s economic infrastructure was crippled when the swine flu struck. Although the Mexican business world differs drastically from that of Wisconsin’s, you can still learn from their hardships. Take a preventative step and create a Pandemic/Contingency management plan in case your employees fall victim to this year’s flu season.

Enterprise Systems Group can help your business run smoothly when your staff just can’t make it to the office. By utilizing the technology ESG provides your employees can work from anywhere – anytime. The suggested solutions include: Mobility, Teleworker, Hotdesking (internal and external), Audio/Web Conferencing.

Mobility let’s your staff “twin” their desk phone to any phone they choose, whether it be a cell phone or any other phone, they will be reached using only one number and one voicemail. Giving them access to their desk calls virtually anywhere.

Teleworker gives your employees have the ability to take a Mitel VoIP phone anywhere high speed internet is accessible and be connected with every feature, function and application just like they were sitting in the office

Your employees don’t even have to have their personal phones near them with Hotdesking (internal). This feature turns every phone in your network into “their phone.” All they have to do is login and the phone acts the same as their personal desk phone.

Hotdesking(external) works like mobility by routing calls to a cell phone if the user is not logged into a desk phone.

If the flu affects one branch and you don’t want to risk spreading it to others, simply log into an Audio/Web conference and you don’t have to come in contact with the infected employees.

All your employees will be aware if anyone doesn’t make it into the office by using the Office Communicator Server. You can know if an employee is busy, at their desk, traveling, or at working from home because of the flu.

All these features can create a fail-proof business strategy that can even withstand a looming flu pandemic.